Privacy Policy | Wingate Support Services Ltd

Last updated: May 2026

1. Who We Are

WINGATE SUPPORT SERVICES LTD ("we", "us", "our") is a company registered in England and Wales under company number 17211509, with its registered office at 12 Wingate Road, Ilford, England, IG1 2JB. We are the data controller for any personal data you provide through this website.

2. What Personal Data We Collect

When you complete a form on this website, we may collect the following personal data:

First name and last name
Email address
Phone number (if voluntarily provided)
Any message or enquiry content you submit
Date and time of your submission
The website page from which your enquiry originated

We also collect anonymised technical data (including browser type, device type, and pages visited) via cookies and similar technologies to help us improve the website.

3. How We Use Your Data

We use the personal data you provide for the following purposes:

To deliver access to our free educational programme materials
To respond to enquiries submitted through our contact form
To send you relevant educational updates and resources, where you have given consent
To improve the quality and accessibility of our website and educational content
To fulfil any applicable legal or regulatory obligations

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

Consent — given when you submit a form on this website
Legitimate interests — to operate and develop our educational service
Legal obligation — where retention is required by applicable law

5. Data Retention

We retain personal data for no longer than is necessary for the purposes for which it was collected, typically up to 24 months. You may request deletion of your data at any time by contacting us.

6. Cookies

This website uses cookies. We use:

Essential cookies — required for basic site functionality, including storing your cookie consent preference.
Analytics cookies — used, with your consent, to collect anonymised data about how visitors interact with this website, helping us improve our content.

You can accept or decline non-essential cookies via the banner shown on your first visit. You may also manage cookies at any time through your browser settings. Please note that disabling certain cookies may affect your experience on this website.

7. Sharing Your Data

We do not sell, rent, or trade your personal data to third parties. We may share data with trusted third-party service providers who support the operation of this website, under strict confidentiality and data processing agreements. We may also disclose data where required by law or a competent regulatory authority.

8. Your Rights Under UK GDPR

As a data subject, you have the following rights:

Right of access — to obtain a copy of the personal data we hold about you
Right to rectification — to have inaccurate data corrected
Right to erasure — to request deletion of your personal data
Right to restriction — to limit how we process your data in certain circumstances
Right to object — to processing based on legitimate interests
Right to portability — to receive your data in a structured, machine-readable format
Right to withdraw consent — at any time, without affecting the lawfulness of prior processing
Right to complain — to the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, please contact us via our Contact page.

9. Data Security

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The date shown at the top of this page will always reflect the most recent version. We encourage you to review this page periodically.

11. How to Contact Us

For any questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact us via our Contact page or write to: WINGATE SUPPORT SERVICES LTD, 12 Wingate Road, Ilford, England, IG1 2JB.